We want you to be entirely satisfied with every purchase made from dougsgolfsuperstore.co.uk and strive to offer you excellent quality, value and service at all times. If you wish to return an item for exchange or you have decided not to keep it, please complete the details on the reverse side of your delivery note and send it back with the products original packaging and labelling within 28 days to
Returns Department
dougsgolfsuperstore.co.uk
Silvermere Golf Complex
Redhill Road
Cobham
Surrey
KT11 1EF
We will exchange or refund the cost of the item(s) where appropriate. All goods must be in a new and unused condition together with a copy of your original receipt.
If you wish to return any item due to it being faulty, please complete the details on the reverse side of your delivery note giving details of the fault and send it back to us together with the item in its original packaging, where possible, within 28 days. We will exchange the item or refund the full cost including any delivery charges incurred where appropriate.
Your other alternative is to come into our store at Silvermere if it is within a reasonable driving distance. If you bring the product in store with a copy of your receipt the Duty Manager on shift will be happy to help.
If you are in any doubt, please contact our customer service department. We are here to help you. We recommend that all items returned to us be sent recorded delivery with insurance paid as a minimum. Your local Post Office will be able to advise.
